Jimmy Masinde Walusala

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Jimmy Masinde Walusala

Executive Coach, Customer Obsession Program Lead

Jimmy has broad experience spanning 18 years in Corporate Transformation he has led major Strategy transformation projects in some of the leading banks in Kenya, Tanzania and Ethiopia while working at KPMG as a Director in Management Consulting. He is also an SME in Business Process Reengineering and has played a key role in transforming Customer Experience in KCB, Co-operative Bank and currently at Safaricom.

AREAS OF EXPERTISE

  • Strategic Management
  • Executive Coaching
  • Leadership and Talent Development 
  • Agile and Program Management
  • Business Process re-engineering 


COACHING STYLE

At the centre of my coaching model is diligence, humility, responsibility and courage. My values and beliefs are a clear reflection of who I am, and they influence greatly my coaching style and Model. My coaching philosophy is drawn from Theodore Roosevelt, he said;

 “Believe you can and you’re halfway there”.

In my coaching I endeavor to raise self-belief in my clients and push them to see their full potential in life.

COACHING CREDENTIALS

Academy of Executive Coaching (AoEC), UK

Practitioner Diploma in Executive Coaching

EDUCATIONAL AND PROFESSIONAL QUALIFICATIONS

Egerton University, Eldoret                         

Bachelor’s degree – Education  

University of Nairobi

MBA – Strategic Management

WHAT COACHING MEANS TO ME

A bouncing board for Executive Leaders and Senior Managers to safely reflect and broaden their self-awareness while harnessing full potential as they execute business strategy.”

BACKGROUND AND PROFESSIONAL EXPERIENCE

Jimmy is an Executive Coach and the Head of Digital Experience Excellence at Safaricom ltd.

Having been exposed to executive leadership largely in leading corporate entities in Kenya and internationally. He is in touch with the demanding nature of a success driven, Senior Manager and Executive working in a fast paced and highly dynamic and competitive environment. It can be very cold and demanding. He provides a safe environment and bouncing board where executives can explore possibilities as they open themselves up to their full potential through a highly reflective coaching process.